Technical Support Services

We take support seriously, making sure you can quickly get the expert help you need. Many of our products come with 24/7 support and upgrades. Our support is proactive. This means you’ll hear about the latest product news and general information on security threats and protection strategies. You’ll get help when installing, configuring and upgrading our products and resolving any technical issues.

And, we don’t place limits on how much help you can get. Rise as many support incidents as you need to—if you’ve got a problem we want to fix it. We develop clear strategies incorporating Customer and Predictive Analytics, Data and Speech Analytics and Social Media Monitoring to improve efficiency in call and contact handling, customer retention and revenue generation, thus providing valuable contribution to a business-critical engine.

Hardware and application maintenance and management is absolutely critical for every organization today and requires special attention in the Indian scenario. Insert V’s team of highly trained technical consultants is able to analyze and simplify even the most complicated multivendor environments to bring down IT infrastructure maintenance costs and ensure quick resolution during downtime and unplanned outages.